The Realtors® Code of Ethics spells out the professional responsibilities and expectations of all Realtor® members to their clients, customers, fellow Realtors® and the general public. Past President of The National Association of Realtors® Gary Thomas, broker-owner of Evergreen Realty in Villa Park, California says "Protecting the interests of consumers demands high standards of professional conduct and training, and the Code of Ethics is the golden thread that binds the Realtor® community together"

On July 29, 1913, the Realtor® Code of Ethics was adopted. It has been amended 37 times and is considered a living document that protects sellers, buyers, landlords, tenants and others who place their trust in Realtors®. Not all real estate licensees are Realtors®. So make sure you ask the question "Are you a Realtor®?" This can provide you reassurance that if the answer is Yes, then you have a professional that abides by a strict Code of Ethics. Click here to read the Code of Ethics.

Do you want more information on the origins of The Code of Ethics, or why the Code of Ethics matter? The National Association of Realtors® has many resources to share. Please click here to access NAR's resources.

There are times that Ethics and Arbitration Issues can go before the Tennessee Association of Realtors®. To read the reasons why or to find out more information about filing with the state association, please click here.

There are documents that will need to be filed to officially file a grievance. The following links provide you with information on understanding the process and the documents that are needed to be filed with the RCAR office. For any additional information or to answer questions regarding the process, please contact Denice P. O'Neil at the RCAR office phone (615) 384-0816.

Before You File A Complaint

Code of Ethics

Initial Request Letter (Process Information)

Professional Standards Form / Ethics Complaint Form

Arbitration Form


Robertson County Association of Realtors

2215 Memorial Boulevard
P.O. Box 426
Springfield, TN 37172

Direct: (615) 384-0816